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Airline Reservation Systems Implementation Specialist
| Location: | Dubai, United Arab Emirates, Middle East |
|---|---|
| Job Type: | Permanent |
| Posted: | 27th Apr 2010 |
| Closing Date: | 25th Dec 2010 |
| Posted By: | Information Systems Associates |
| Details: | |
| Airline Reservation Systems Implementation Specialist RESPONSIBILITIES: 1) Implementing the reservation system and integration management with total solution proposed to clients 2) Providing support services for Account Manager in the execution of such project plans, including, but not limited to, the following types of tasks: o Configuration, implementation, integration, reporting, business analysis and troubleshooting o End user support via email, phone, web, and other means o Quality Assurance Review, documentation and refinement of such projects. 3) Identification of issues and market trends related to airline reservations and proposing resolutions and enhancements. 4) Business analysis and documentation, ensure user manuals and implementation documentation are up to date 5) Customer and colleague training and support for ISA products and services. 6) Visiting clients onsite and ensure customer satisfaction REQUIREMENTS: - Bachelor's Degree or equivalent preferred - Experience in Airline Industry - Strong writing and communication skills - Software implementation experience - Technical document writing experience preferred - Must be a good Team Player - Strong organizational skills and ability to follow through on tasks in an environment that requires multi-tasking - Proficient in the use of the Microsoft Office Products including project management software - Excellent time management, prioritization and escalation skills - Ability to actively listen and to handle difficult or delicate situations with diplomacy and tact - Critical thinking and problem-solving skills to meet project requirements and quickly handle client issues - Ability to explain complex concepts clearly in written and verbal communications to clients. - Ability to manage multiple tasks and projects with attention to detail and follow up | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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