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HR Shared Services Supervisor ( Arab only)
| Location: | Techno Park, Jebel Ali Free Zone, Dubai, United Arab Emirates, Middle East |
|---|---|
| Job Type: | Permanent |
| Posted: | 11th Jul 2010 |
| Closing Date: | 8th Aug 2010 |
| Posted By: | Hire Rightt HR Consultancy |
| Details: | |
| HR Shared Services Supervisor ( Arab only) HR SERVICE CENTRE SUPERVISOR (ME/Africa/Global Mobility) Job Description / Responsibilities - Updates the CA system with call/transaction specific information and supporting documentation - Achieves and maintains expertise to navigate and accurately record information with several HR systems/applications - Manages time effectively to ensure Employee Services Center meets required service levels for customer satisfaction results and adheres to timeliness - Demonstrate the highest degree of accuracy, courtesy and professionalism to resolve regional HR issues with one call resolution - Responsible for escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue HR Systems Support - Detailed information with several HR systems/applications - HR systems troubleshooting - Educates employees on how to use KM and other self-service - MSS/ESS walk-through - Create/requests new reports for management Middle East/Africa - Answer benefits Plan options, Benefits eligibility, and routine HR questions - Provides information to answer questions from customers regarding Human Resource transactions - Process HR verification letters - Works with subject matter experts and responds back to customers with final answer - Initiates status reports to customers when delays occur in responding to an inquiry, as required Global Mobility Answer benefits Plan options, Benefits eligibility, and routine HR questions Process HR verification letters Works with subject matter experts and responds back to customers with final answer Initiates status reports to customers when delay occur in responding to an inquiry, as required Education / Experience - Bachelor's Degree or equivalent. Master's Degree a plus - 6+ years HR experience - May require certain professional certifications in order to meet the responsibilities of this position Skills Requirement - Excellent verbal and written communication skills - Ability to work independently with multiple people at many levels and work as part of a team What do our jobs offer? Our job openings provide competitive reward structure, exposure to Best-in-Class technologies, on-going career development, career progression, respect, work/life balance and the opportunity to live our core values: Integrity, Teamwork, Performance and Learning. Kindly email your resume on maheshathirerighttdotcom | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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